FAQ

We want your luxury Blue Ridge cabin getaway to be as smooth and relaxing as possible! Below are the answers to our most frequently asked questions to help you plan your stay. If you have additional questions, feel free to call us at (706) 432-2140!

Reservation & Booking Process:

What are the steps in renting a cabin? 

There are two ways to book a cabin: You can call our professional reservation specialists at (706)-432-2140 and one of our team members will be more than happy to help you.  You can also book your cabin on the website by clicking the "Instant Quote" button when viewing a cabin and following the steps. 

How old do you have to be in order to rent a cabin?

Minimum age requirement to rent a cabin is 25 years of age.  The person making the reservation must be one of the guests who occupies and remains with the rental group throughout their stay. 

When is total payment due? 

Upon booking the cabin, 50% of the balance will be processed on the Guest's credit card. The remaining amount due will be charged approximately 14 days before the arrival date.

What time is Check-in and Check-out?

Check in is between 3:30 PM and 5:30 PM, and check out is 10:00 AM, unless prior arrangements have been made. When available, we offer an early check in or late check out at $50/hour up to 2 hours.

How do we check in? 

When you check in, you just head straight to the cabin using the directions sent to you two weeks prior to arrival. The door code and Wifi password will be texted to you on the afternoon of your arrival. If you check-in after 5:30 PM, we recommend following our turn-by-turn directions as GPS can be unreliable in the mountains.

What is your cancellation policy? 

All cancellations must be submitted in writing via email to info@cabin-rentals-of-georgia.com. Due to the exclusivity of our cabins, full refunds are not guaranteed. Our cancellation policy is as follows:

Do you accept alternate methods of payment?

Yes! Though we accept all major credit cards, please contact our office if you wish to pay via Venmo, Zelle, or Bitcoin. 

Why is travel insurance so important?

Unforeseen events can impact your trip. We offer travel insurance through Travelex Insurance Services to protect your travel investment from disruptions like illness, delays, or cancellations. For more information on the available plans click here or contact Travelex Insurance at 800-228-9792 and reference location number 10-0454.

*The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22276.*

What if I have to change my dates? 

If the guest desires to change their dates after confirmation of booking, all changes shall be within the sole discretion of CRG. A change fee of $50 + tax will be applied if approved. 

What if I decide to change to a different cabin?

Cabin changes are subject to availability, rate changes, and CRG approval. A $75 + tax change fee applies if approved.

Cabin Policies:

Do you have family-friendly cabin rentals?

Yes! We do allow children in most of our cabins. However, some of our cabins do have an age limit, per the request of the individual home owner. 

Do you allow pets?

We do allow dogs in a select few pet-friendly cabins in Blue Ridge, GA. Out of respect for our homeowners, Cabin Rentals of Georgia cannot permit a dog into a home that is not dog-friendly. All dogs must be pre-approved by management.

If approved in a pet-friendly home, we ask that you pick up after your dog on the grounds, not allow dogs on the furniture or on the beds, not allow them in the hot tub, and not leave them alone when you leave the cabin, but take them with you or put them in their crate.

We have a no-nonsense Pet Policy that we strictly adhere to in an effort to keep our luxury cabins in pristine shape, especially for the next guests who will come into that cabin.  Absolutely no cats permitted.

Just because a cabin is deemed Pet Friendly does not mean you can bring a pet for free. We only allow certain breeds, weight limits, and NO PUPPIES. Our homes are individually owned and our homeowners rely on us to be vigilant regarding pets in their home.

Do you charge for additional guests?

The stated rental rate on the website includes up to 4 guests.  If there are more than four guests, we charge $25/person/night + appropriate taxes and fees.  We do not rent our homes by the number it can sleep as this precludes smaller parties from enjoying the amenities a larger home provides. Please read the Rental Agreement when reserving a cabin regarding our policies on additional guests.

Are the cabins close to each other? 

We do have several collections of cabins that are within close walking distance to each other, which makes for a great family reunion, corporate retreat, or church retreat.  But overall, our cabins are hand-picked for their views, amenities, and privacy. 

Amenities and Services:

Is there WiFi at the cabins?

All of our cabins have WiFi.  Some cabins are in remote areas where service is not as strong, especially if there is cloud cover or rain. However, there may be times when service is interrupted or the modem/router needs to be reset.  If your cell phone has a personal hotspot, that will guarantee internet service should internet not be accessible otherwise.

What should we bring with us? 

All cabins are fully furnished with paper products, kitchen soaps and detergent; just bring your personal items.  We provide starter packs of personal body wash, bar soap, and shampoo. During the summer months, consider bug spray, sunscreen, wasp spray, etc.  

Do you provide firewood?

We have a delivery service that provides firewood for your arrival. When you make your reservation, you will have the option to include a quarter-face cord ($135 + tax) or half-face cord ($165 + tax). This can be added closer to your arrival as well.

Note: Please bring a starter log, like Duraflame, to get your fire started in wood-burning fireplaces. LIGHTER FLUID or any other LIQUID FIRE STARTER is strictly forbidden. If discovered upon check-out, there will be a forfeiture of the security deposit. 

Are linens and towels provided?

Yes, there are linens and towels provided at each cabin.  All bedding is provided. Hot tub towels are not provided in all cabins.

Are there cleaning supplies?

Yes, we provide cleaning supplies under each kitchen sink or in the laundry room.  We also provide detergent for the washing machine.

Travel Information:

Is a 4-wheel drive vehicle necessary? 

None of our cabins require a 4-wheel drive vehicle to access the cabin.  However, keep in mind that some of the roads are gravel, bumpy, and mountainous.  Be sure to read the cabin description for more detail, or contact our office staff during business hours for more information.

Will my cell phone work? 

The main providers of cell phone service in the area include Verizon and AT&T.  Both of these providers are typically in service throughout the area surrounding our homes, but in certain locations and depending on weather, phone service can be sketchy.  

What if I leave something behind in the cabin? 

If a personal item is left behind, please notify our office staff ASAP.  We will do our very best to find the item and have it returned to you. Shipping and handling costs will apply. 

Local Information and Attractions:

Are there grocery stores in the area? 

There are several grocery stores in the town of Blue Ridge, including Walmart, Food Lion, and Ingles Grocery. 

Can I purchase alcohol in the area? 

You can get packaged beer and wine in Blue Ridge. You can purchase bottled liquor in Ellijay, GA. Most of the restaurants serve beer, wine, and liquor. 

Where is the nearest hospital

We have a local hospital in Blue Ridge - Fannin County Regional - located on Hwy. 5 off Hwy. 515, very centrally located to our cabins.  Riverstone Medical Clinic is located on Hwy 515 near Ingles Grocery.  

How far is the cabin from Atlanta? 

Blue Ridge, GA is located about 1.45 hours from the Atlanta Airport. 

Is there wildlife in the area?

Yes! Because you are coming to the mountains, there is a good chance you will encounter and experience some sort of wildlife in the area.  The most popular wildlife we experience are as follows: deer, bear, raccoons, squirrels, opossum, turkey, small scorpions, snakes, flying insects, and ladybugs.

Please help us deter the bears, raccoons, etc. by properly bagging your trash and disposing of it in the bear-proof garbage cans. Please do not leave any trash outside for these animals.  In the summer months where flying/biting/stinging insects are a nuisance, we encourage bug repellent or spray. All of our cabins are professionally treated on a regular schedule for pests, but we cannot guarantee that you will not encounter some type of bug or insect on occasion in or around the cabin.

Why are there Ladybugs in my cabin? 

Beginning in the fall ladybugs will find their way into the cabin to hibernate for the winter. These are harmless ladybugs and do not bite. On warm winter days, they come out of hiding because they think it's spring/summer. They are a nuisance, but there is absolutely nothing we can do to control them except vacuum them up.

What is there to do in Blue Ridge, GA?

Blue Ridge is ideally located just 90 minutes from Atlanta, where you can experience all the mountain activities you only thought possible in the Rocky Mountains! Enjoy whitewater rafting, tubing, kayaking, fly-fishing, ziplining, horsebackriding, waterfall hikes, mountain biking, hiking, wineries/vineyards, festivals every month, boating, golf, the activities are endless.

Spend the day on Main Street strolling through all the boutique shops, antique shops, art galleries, specialty shops, and coffee shops. There are many excellent foodie, trendy, farm-to-table restaurants in the area as well as wine tasting bars, breweries and pubs. Blue Ridge, GA has it all! All of our cabins are very centrally located and easily accessible to all the major outfitters in the area.  Please refer to The Experience in our main menu for full details.